At Prakartikveda, customer satisfaction is our priority. Due to the nature of skin and hair care products, we only accept returns if the item is damaged, defective, or incorrect upon delivery.
Eligibility for Return:
Non-Returnable Items:
Refund Process:
Once we receive and inspect the returned product, we will notify you. Approved refunds will be processed within 5–7 business days to the original payment method.
Replacement:
If eligible, we may offer a replacement instead of a refund.
For any concerns, please contact our customer support team.